Dawinder Singh

My in-store visit ended with them offering to polish my old gemstone ring free of charge while I waited—small gesture, but showed how much they care about building a relationship with customers.

Store Rohtak

Prices were clearly marked, and the salesperson openly discussed what was fixed price vs what could be negotiated. No hidden costs. Very transparent.

Store Noida

When I asked about custom cutting, they showed examples of past work, sketches, and made and brought me a custom sketch on the spot. The creativity and craft impressed me.

Store Dwarka

They had a small in-store gem lab where I could see testing in action—color test, refractive index test. Very educational and built trust.

Store Rahtak

The salesperson tried different settings to show me how a gem would look in a ring versus a pendant. That helped me choose exactly what suited my style.

Store Dwarka

Excellent service at checkout: they presented my stones in a velvet pouch inside a nice box, wrapped them firmly, and gave me a care card with instructions on cleaning and storage.

Store Noida

As I was browsing, a staff member offered me a magnifying glass, cleaned some stones for me on the spot to see how they looked, and even explained different treatments. Very impressive.

Store Rahtak

They gave me enough time to browse; no pressure. When I found a sapphire I liked, the salesperson offered a loupe so I could inspect inclusions. Very professional

Store Dwarka

The store had a calm, relaxing atmosphere—not overly flashy, but elegant. Soft music, gentle lighting, and every gemstone was polished and clean. Very pleasant.

Store Noida

I appreciated that they let me hold the ruby up under different light sources right there in-store—natural light by the window, plus the store’s spotlight. It showed me how vibrant it truly is.

Store Rahtak